Run by disabled people, for disabled people
DIAL provides free confidential information and advice on all aspects of disability to the residents of North West Kent (Dartford, Swanley and Gravesham), and to KASBAH service users and members across Kent.
Information and Advice is given in the following areas:
- Welfare benefits (General Advice, Benefit Checks, Form Filling, Advice on Reviews • and Appeals)
Am I entitled to Carer’s allowance? - Equipment and Appliances (Assistance with accessing grants and funding)
How will I find a suitable hoist? - Leisure activities and Holidays (General Advice, Advocacy and Form Filling)
How will I locate a swimming instructor for my disabled son? - Access and mobility (General Advice, Advocacy and Form Filling)
How do I get a blue badge? - Discrimination (Advice and Advocacy)
How do I challenge this? - Housing and Adaptations
Where can I get a walk-in bath? - Independent Living
Where can I learn daily living skills? - Care in the Community
How do I get a short break?
Which residential care home do I choose?

A Brief History of DIAL
DIAL was a registered charity for 27 years, originally starting with two volunteers giving advice from their front room. There was a clear need for advice on disabilities and the service quickly grew.
The unique factor of this service was and still is in the most part provided by volunteers and carers who have or care for someone with disabilities. Having first hand experiences of challenges you will face.
In 2010, DIAL made the decision to become a project of KASBAH, ensuring long term sustainability of the service.
The service continues to be solid and supportive and now has wider scope for support, advice and advocacy throughout the subject of disability. We are now offering a greater range of resources and services to you.